Shipping Policy
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Domestic Shipping (India)
- We offer delivery across India with free shipping on orders above ₹50,000.
- Orders below ₹5,0000 carry a  shipping fee as actual payable by buyer
- Processing time: 2–3 business WeekÂ
- Delivery Time:
- Metro Cities: 2-3 business Week
- Non‑Metro & Remote Areas: 3-4 business Week
- You will receive email/SMS updates including order confirmation and tracking details once shipped.
- For delivery issues, contact us within 7 days of the expected delivery date.
- Please provide a complete and accurate address to avoid delays.
- If you receive a damaged/defective item, inform us within 24 hours.
- Domestic partners include Blue Dart, Delhivery, DTDC, SafeXpress, and others.
International Shipping
- We ship internationally. International shipping charges depend on Incoterms such as FOB, CIF, etc.
- Standard policy:
- Free shipping on orders above USD 50000
- below USD5,0000 carry a  shipping fee as actual payable by buyer
- Processing time: 4-5 Week (longer for customization or peak season).
- Delivery Time: 15–25 business days, subject to carrier delays or holidays.
- Tracking details will be provided via email/SMS after dispatch.
- For delivery issues, contact us within 15–25 days of the expected delivery date.
- Provide accurate address details to avoid failed or delayed delivery.
- Customs duties or import taxes (if any) are borne by the customer.
- International partners include Aramex, DTDC, UPS, FedEx, and others.
Order Notifications & Cancellations
- Once your order is placed, you will receive:
- Email order confirmation
- SMS confirmation
- To cancel an order, call (+91) 84548 29978 or email mncarpet@outlook.com before the shipment is dispatched.
- Refunds for cancelled orders are processed within 48 business hours via the original payment method.
